Several users have reported that they are having problems connecting to the Mac App Store. Download movies to mac book pro. Further, users stated that this problem started after updating their Mac devices. The error message:
Development has become harder as more Apps have joined the store. Apple now also expects a degree of creativity in App creation. https://spiredeath.weebly.com/gimp-download-for-mac-yosemite.html. “We have over 250,000 apps in the App Store. The Mac App Store may tell you that an app is installed, when it actually isn't. First, ensure the app isn't installed on an external drive or other partition. If you have another drive plugged in, the Mac App Store will recognize that you have it already and won't let you download it.
“Cannot Connect to the App Store”.
You may also see similar error messages:
More Mac App Store Certificate Problems. Keith Gugliotto. Beginning February 14th, many of our users who purchased from the Mac App Store have experienced an issue where the application crashes while opening. Mac App Store is the simplest way to find and download apps for your Mac. To download apps from the Mac App Store, you need a Mac with OS X 10.6.6 or later. The Mac App Store has been, 'green' for the past 48 hours at least. I installed 10.13.4 without any problems. Mar 31, 2018 10:28 AM.
- An unknown error has occurred.
- We could not complete your request.
Please note that if you are having this issue on your iPhone or iPad, please see this article.
This article explains what you can do when your Mac can’t connect to the Apple App Store and won’t download, install, or update apps.
See also: Cannot Send or Receive Messages on Your Mac?
Why can’t my Mac connect to the App Store?
- First, let’s make sure that there are no network connectivity issues. Make sure that your Mac is connected to the Internet. Check to see if websites load in Safari or in other browsers. If not, you may try the following troubleshooting tips:
- Restart your Mac. (Apple menu > Restart).
- Restart your router/modem (Unplug the power supply, wait 30 seconds and then plug it back in).
- Turn off and on Wi-Fi. (Click the Wi-Fi icon in the menu bar).
- Contact your Internet service provider and confirm that there are no outages.
- Make sure that Apple Mac App Store servers are up and running. Go to Apple’s System Status website and check. It is possible that the App Store service is having issues with its servers or systems. For instance, currently, it is saying “Mac App Store – Completed Maintenance. 1.7% of users were affected. Customers may have been unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.” As you can see, the Mac App Store was down for some users, and but now it is fixed. If this the case, there is little you can do. Just wait. You’ll know when the service is working again.
- Launch iTunes. From the top menu bar, click Account and then Sign out. After signing out, sign back in.
- Open the App Store on your Mac and then click Store (top menu bar) and click Sing Out and then sing back in.
- If you are using a VPN or proxy to connect to the Internet, disable them to see if that fixes your problem.
- Update your Mac. Make sure that your operating system is up to date. If you are running macOS Mojave or later, go to System Preferences > Software Update and then click Check for Updates. If there is an update available, update the software on your Mac by following the on-screen instructions. If you are running an earlier version of the macOS software (e.g., macOS High Sierra, etc) then you will need to open the App Store and click Updates.
- On your Mac, make sure that the date and time settings are done correctly. Go to System Preferences > Date & Time to check this. You may also want to check the box for “Set date and time automatically”.
- Restart your Mac in Safe Mode. You can restart your Mac by pressing and holding the Shift key as your Mac starts up (turn off your Mac then turn on and immediately press and hold the Shift key). Try the App Store in Safe Mode and then restart your Mac normally (this time, do not press the Shift key).
- On your Mac, complete the following steps:
- open the Keychain Access app (Applications > Utilities > Keychain Access).
- Click “System Roots”.
- Double Click “DigiCert High Assurance EV root CA”.
- Click “Trust” to expand it.
- Change “When using this certificate” from “Use System Defaults” to “Never Trust”.
- Now restart your Mac.
- And, when your Mac is on, follow the same steps to change “When using this certificate” back to “Use System Defaults”.
- On your Mac, follow these steps:
- Open Finder.
- From the top menu, click Go > Go to Folder and enter the following:
- /var/db/crls/
- Click Go.
- Delete these files: “crlcache.db” and “ocspcache.db”. You may have to enter your admin password.
- And then restart your Mac.
If everything above fails and the issue persists, you could contact Apple.
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© Chesnot/Getty In this photo illustration, the logos of the applications, iTunes Store, App Store and iTunes are displayed on the screen of an iPhone on June 03, 2019 in Paris, France.On Tuesday morning, people reported problems with various services from Apple including the streaming service Apple Music and the App Store. While many people reported issues accessing Apple's services, most of the applications that were experiencing issues are seemingly back online.
According to the Down Detector, people reported issues with a variety of Apple services on Tuesday. The most problems were seemingly reported with the App Store, Apple Music, and Apple's website. Some other services had less reports of problems including Apple TV.
Apple Music had the most issues reported with a peak of 2,068 at 11:13 a.m. EST. Most of the issues with the streaming service were with getting music to play. At least 92 percent of users reported issues with music streaming to Down Detector. On the outage map, the areas with the most outages were in New York, Chicago and Los Angeles, along with some in Europe.
Although there have been significantly less outages reported in the App Store, the Down Detector still received enough reports for it to report that there were possible problems. At 11:15 a.m. the most reports about issues arose with 192 people reporting problems. The most people reported 'server connection' issues with 59 percent reporting the issues. The outage map found most issues in New York and parts of Europe with a few other reports coming in in other areas like Los Angeles, Chicago and Houston.
There were even less reports about issues with the Apple Store and Apple TV, with each receiving 44 and 60 reports at the peak of the problems, respectively. The majority of the problems reported with each were that the servers were down. Although most reported server connection issues, 40 percent of people reported issues checking out while on the Apple Store website and 25 percent of people reported issues downloading apps from Apple TV. Nine percent of people also reported issues logging into Apple TV.
![App Store Troubleshooting Mac App Store Troubleshooting Mac](/uploads/1/3/4/0/134067410/469816479.jpg)
Website Mac Rumors also reported the issues, but said that they had since been resolved.
Mac Network Troubleshooting
Some people on Twitter did share photos of the error messages they received on Apple Music and TV. Some people did share that their streaming services had returned after being out for a few hours. Algo Bot reported that issues were resolved.
Not impressed. For the first time in a long time. @Apple servers are down. From tv to music. @tim_cook must get this fixed. Fast. pic.twitter.com/waGv27tMfC
— Ross Spencer (@JRSTech22) September 22, 2020Yay! Apple music is back after being down for like 3 hours! So glad to be listening to music again! ð ð¶
— Jonathan Currinn (@CriticJonni) September 22, 2020Apple resolves issues with several services, including App Store, Apple Music$AAPL
![Login Login](/uploads/1/3/4/0/134067410/161198332.jpg)
App Store Login Problem Mac
— âÎlgo Bot (@sbwcws) September 22, 2020As of 1:03 p.m. EST, Apple's System Status page online reported that most of the issues were indeed resolved. If you're still experiencing trouble with Apple Services, you can reach out to a professional for help by contacting Apple Support through the company's website.
App Store Mac Problem
A contact for Apple's Media Help line did not respond to Newsweek's emailed request for comment in time for publication.